Welcome to the Skokka E-shop website (the “Website”). In accordance with Article 13 of the EU Regulation 2016/679, we provide information below on how we handle the personal data of users who browse our Website. If you’re interested in understanding the principles we follow in managing our website and protecting your information, we recommend that you review the Terms and Conditions on our Website.

To learn more about the privacy and processing of your personal data, please choose the appropriate section depending on whether you are a general visitor or a user who has registered for our web services. The sections of this statement related to the rights of the concerned party, data controller and data processors, and extra-EU transfer of Users’ Personal Data apply to all Skokka Website’ users.

1. PURPOSE AND SCOPE OF THE PRIVACY POLICY

A privacy policy aims to provide users with information regarding the collection, processing, storage, and protection of their personal data by the website or app they are using. It covers various aspects, such as the types of personal data collected, the reasons for collecting and using it, and the options available to users to protect their data privacy. Additionally, it explains the legal grounds for processing personal data, the entities with whom data is shared, and the security measures implemented to safeguard user data. By creating a Privacy Policy, websites and apps can establish a level of trust with their users and demonstrate their commitment to preserving their privacy.

2. WHO IS THE DATA CONTROLLER OF USERS’ PERSONAL DATA

Recubans LDA (hereinafter referred to as “Recubans” or the “Company”), with administrative headquarters in Portugal is the data controller of users’ personal data who consult and use the Skokka e-shop.

You can contact the Company by sending an email to the following address: support@skokka.shop .

3. INFORMATION COLLECTED

When users browse the Company’s Website without registration or providing any data through online forms, their personal data may still be collected and processed by the Company. Additionally, the Company uses cookies in certain areas of the Website to track user activity and identify frequently visited pages. Users are encouraged to review the Cookie Policy in conjunction with the information provided in this statement to gain a complete understanding of how their personal data is processed in this regard.

By browsing the site, users are deemed to have accepted both the terms and conditions of the Website and the provisions outlined in this Privacy Policy. Users who do not agree to these terms and conditions are advised not to access or use any content or services offered through the site.

4. CATEGORIES OF PERSONAL DATA

In order to access the services and content provided through our Website, it may be necessary for you to provide personal information such as your name, surname, residential address, email address etc. If you have received a Gift Card, we may use your contact details, such as your name and email address, to ensure its delivery and use. Please note that this data is provided by the purchaser of the Gift Card to the Website at the time of purchase.

When making a purchase on our Website, you may also be asked to provide additional information such as payment details, shipping information, and billing information.

Please be aware that we never ask for sensitive information such as racial or ethnic origin, religious beliefs, political views, health status, sexuality, judicial records, or information about your status as a defendant or suspect.

We may collect any optional information requested through web forms, information obtained by analyzing your interactions with us (such as emails, newsletters, internet sites, and apps), and any information you share through social networks you have subscribed to. We treat personal data provided to us in compliance with the specific information on the page relating to the purchase.

We may use your data for further or different purposes only with your prior consent or in accordance with our legitimate interest in certain limited cases.

5. LEGAL BASIS FOR DATA PROCESSING

Data processing can only take place for specific purposes and must have a legal basis under the General Data Protection Regulation (GDPR). The GDPR provides several legal bases for data processing, including:

1. Consent: The data subject has given explicit consent to the processing of their personal data for one or more specific purposes.
2. Agreement: The processing is necessary for the performance of a contract with the data subject, or for taking steps at the request of the data subject prior to entering into a contract.
3. Legal obligation: The processing is necessary for compliance with a legal obligation to which the data controller is subject.
4. Vital interests: The processing is necessary to protect the vital interests of the data subject or another natural person.
5. Public interest: The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller.
6. Legitimate interests: The processing is necessary for the legitimate interests pursued by the data controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject.

6. DATA SHARING AND DISCLOSURE

The Website will only disclose Users’ personal data to third parties when it is necessary to fulfill the purpose of the data processing, in accordance with the requested service. Prior to disclosing any data, we will inform you and obtain your consent if necessary.

In general, third-party companies providing technical assistance and data processing services (e.g. hosting activities) may have access to the data collected during browsing. These companies are appointed as data processors and are bound to confidentiality agreements.

Certain services on our Website require communication with additional parties, such as companies providing payment or shipping services, financial institutions, and postal services.

In certain circumstances authorized by law, the Company may disclose data to public security authorities and law enforcement agencies upon explicit request.

7. TRANSFER OF PERSONAL DATA TO NON-EU COUNTRIES

Personal data collected through our Website may be transferred outside the EU to be stored on the servers of Customer Relationship Management service providers. The transfer takes place after stipulation of Standard Contractual Clauses approved by the European Commission with decision 2010/87/EU.

The list of  data processors can be provided if you send a request to support@skokka.shop.

8. USER RIGHTS

To exercise your rights regarding your personal data, you can contact us at support@skokka.shop and we will respond to your request within 30 calendar days of receipt.

You have the right to access your personal data, including information on the source of the data, categories of personal data processed, data recipients, processing purposes, data retention period, and your rights under the regulation.

You can also request the rectification or updating of incomplete personal data in our possession. If you provide us with inaccurate or incomplete data, please let us know so that we can ensure its accuracy.

If your personal data is no longer necessary for the purpose for which it was collected, or if we are no longer authorized to process it, you can request its erasure. You can also request a processing restriction if you believe that your personal data is inaccurate, or if you oppose processing based on our legitimate interest.

You can withdraw your consent for data processing at any time. You also have the right to object to the processing of your personal data at any time based on our legitimate interest, including profiling.

If you believe that we are not complying with the provisions of EU Regulation 2016/679, you have the right to file a complaint with the competent data protection supervising authority. 

Last update: June 2023